Saratov JOURNAL of Medical and Scientific Research
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Satisfaction of doctors (in a social role of patients) with medical care in rural areas of the region

Year: 2022, volume 18 Issue: №1 Pages: 63-67
Heading: Sociology and history of medicine Article type: Original article
Authors: Eremina M.G., Grigoryeva Е.А., Krom I.L., Erugina M.V.
Organization: Saratov State Medical University
Summary:

Objective: to analyze the satisfaction of doctors (in the social role of patients) suffering from chronic diseases with medical care in rural health care. Material and methods. 188 doctors with chronic diseases from medical organizations of the Saratov region took part in the survey. The questionnaire developed by Academician of the Russian Academy of Sciences A. V. Reshetnikov (Moscow) was used. Results. The respondents attributed the lack of necessary specialists (67.1%), queues (9.6%), inability to get an appointment at a convenient time (8.5%), inattentive attitude of employees (8.5% of responses) to negative phenomena in the activities of medical organizations in which they received medical care. The respondents attributed insufficient technical equipment of medical organizations (67%), high cost of medicines (60.0%), long queues for doctor's appointments (27.1%) to the problems that arise in patients in a situation of chronic disease. Conclusion. Despite the limited availability of medical care, when assessing satisfaction with medical care in rural medical organizations in the region, the majority of respondents positively assessed the quality and availability of medical care in different conditions of provision and indicated high and medium estimates of the social responsiveness of rural healthcare. An explanation of the results obtained is possible in the perspective of what was described by Academician of the Russian Academy of Sciences A. V. Reshetnikov of the phenomenon of "paradoxical" medicine that arose in Russian healthcare at the end of the 20th century.

Keywords: quality and availability of medical care, rural healthcare, satisfaction with medical care

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All articles of the authors: Grigorieva E.A. , Krom I.L., Yeremina M.G. , Yerugina M.V.

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